1. LIMITATION OF LIABILITY
Our products are provided “as is”, either expressed or implied. In no event shall PWT or their representative(s) be liable for any damages including, but not limited to, direct, indirect, special, incidental or consequential damages or other losses arising out of the use of or inability to use our products.
PWT WordPress themes are released under the GNU General Public License 2.0.
You may modify and use individually purchased themes on a single license basis. You may not use a single-license purchased theme for commercial resale use.
Themes downloaded/purchased under PWT’s system are available for unlimited use on personal and commercial projects.
The Photoshop design files for our themes are packaged separately and are not licensed under GNU General Public License 2.0. They are licensed and copyrighted under premiumweddingthemes.com. You may not modify and/or redistribute these files in any way.
3. OWNERSHIP AND COPYRIGHT
You may not claim intellectual or exclusive ownership to any of our products, modified or unmodified. All products are property of PWT.
The photos used in PWT demos are purely for demonstration purposes, and are used to give viewers a functional preview of what a theme will look like once content has been added. These photos serve as example images only and are not included in a theme download file nor membership. The photos used in our demos are licensed from Big Stock Photo, iStock Photo and Photo Dune. These photos should not be saved, copied or redistributed in any way.
PWT guarantees that all themes will work in the latest version of WordPress as well as the latest 2 versions of Safari, Firefox, Internet Explorer and Chrome. We can not guarantee compatibility with any additional third party plugins, scripts, or applications.
5. THEME UPDATES
PWT themes are built and tested using the most recent WordPress version. However, we cannot guarantee that older themes will work error-free with future versions of WordPress. Themes are updated regularly and latest theme versions are available to all members.
PWT does not charge for membership. You create a free account with the purchase of a theme. This membership allows for the download of themes and updates.
7. PRICE CHANGES AND PAYMENTS
Prices of all products and membership services are subject to change with or without notice. All payments are handled through PayPal.
8. REFUND POLICY
Due to the nature of WordPress (non-tangible digital goods), it is impossible to “return” our product therefore we DO NOT offer refund after purchase is made. However, we do work hard to make sure you are satisfied with your purchase. If you are having an issues with setup, bugs or have questions, please submit a support ticket.
1. How To Get Support
Premium Wedding Themes only provides support to verified customers via our Support Ticket system or through our contact section listed in your account. We DO NOT offer phone support. We may/will request for you to provide us your WordPress admin login credentials to help assist with an issue.
Theme support is valid for one year after purchase date.
Support is voided if any coding (PHP) changes have been made to the core theme files.
2. Support hours
Our general support hours are Monday to Friday, 8am to 5pm (EST). During this time, we generally reply to any support queries in order received within 24 hours depending on the issue complexity and our workload.
3. Scope of support
We provide support for theme installation & setup, issues arising from using any of the theme features and theme bug fixes. This covers everything needed to ensure that all theme features are working as advertised and as per demo site.
10. TERMINATION AND CANCELLATION
We may terminate or suspend service or your account or any other provision of services to you at our discretion without explanation and notice, though we will strive to provide a timely explanation in most cases. If you wish to terminate this Agreement or your PWT account, you are solely responsible for properly canceling your account. Cancellation may result in the immediate deletion of your account. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
We may amend this Agreement from time to time. When we amend this Agreement, we will update this page and indicate the date that it was last modified. You may refuse to agree to the amendments, but if you do, you must immediately cease using our website and our Service. You must visit this page each time you come to our website and read and agree to it if the date it was last modified is more recent than the last time you agreed to the Agreement.
12. Server/Hosting Requirements
The minimal requirement for our product is the same as WordPress. Please check their site for current requirements.
If you are using the free plan for WordPress.(com) you will not be able to upload premium/custom themes such as the ones we sell. We can not guarantee our themes will work with WordPress.(com) upgraded account. Proceed at your own risk.
We can not support every hosting provider in the market. If it is determined by Premium Wedding Themes that your hosting provider is the cause of your issues using our theme we reserver the right to not offer support.
We also will not issue a refund if it is determined that your hosting is the cause of your issues. As stated in our terms all sales are final.
All third party plugins used in our theme are not guaranteed by us or sold by us. They come as is and work with our demo. We can not support their compatibility with other plugins and hosting set-up. Also, it is the buyer’s responsibility to purchase/update the plugins as needed. We do not provide the plugins separately on an updated basis. Meaning if you require to update your plugins you must purchase a license from the seller.